Knowledge Base/Admin / Staff Portal/Getting Started — Registration & Login

Getting Started — Registration & Login

1. Registering a New Account

  1. Open your browser and go to your Colo Workspace URL (e.g. https://trycolo.co/yourworkspace).
  2. Click Sign Up or Register on the login page.
  3. Fill in the registration form:
    • Full Name — your display name
    • Email Address — used for login and notifications
    • Password — choose a strong password
    • Workspace Name — the name of your company or team
  4. Complete the CAPTCHA if shown.
  5. Click Register.
  6. Check your inbox for a verification email and click the confirmation link.
  7. Once verified, you will be redirected to your new workspace dashboard.

Tip: Each email address can only be registered once. If your email is already in use, use the Forgot Password flow instead.

2. Logging In

  1. Go to your Colo Workspace login page.
  2. Enter your Email and Password. Use the eye icon to show or hide the password.
  3. Optionally tick Remember me.
  4. Complete the reCAPTCHA if shown.
  5. Click Log In.
  6. After too many failed attempts the account is temporarily locked — wait a few minutes and try again.

3. Forgot Password

  1. On the login page, click Forgot Password.
  2. Enter your registered email address and click Send Reset Link.
  3. Check your inbox for a password reset email (check Spam if it does not arrive within a few minutes).
  4. Click the link in the email.
  5. Enter and confirm your new password.
  6. Click Reset Password.
  7. Log in with your new password.

4. Logging Out

  • Click your profile avatar in the top-right corner.
  • Select Logout from the dropdown menu.
  • You will be returned to the login page.

5. Switching Between Workspaces

If you belong to more than one workspace:

  1. Click the workspace name shown in the top navigation bar or sidebar.
  2. A workspace selector will appear listing all your workspaces.
  3. Click the workspace you want to switch to.
  4. The page refreshes and you are now working inside the selected workspace.

6. Two-Factor / OTP Verification

Some accounts may require OTP (one-time password) verification:

  1. After entering your email and password, an OTP is sent to your email.
  2. Enter the OTP code in the verification field.
  3. Click Verify.
  4. You are now logged in.

Next Steps