Contracts
Contracts define the terms of your engagement with a customer. Colo allows you to draft contracts, send them for electronic signing, and track their status.
1. Viewing the Contract List
- Click Contracts in the left sidebar.
- The list shows contract number, subject, customer, project, amount, start date, due date, status, and assigned staff.
- Filter by Status using the dropdown (Signed, Not Sign, Testing, Not Started, In Progress, Awaiting Feedback, Complete).
- Use the Contract Amount and Contract Duration charts at the top for a visual summary.
2. Creating a New Contract
- Click + Add Contract.
- Fill in the header:
- Contract Subject (required)
- Customer (required)
- Project — optionally link to a project
- Start Date and End Date
- Status — e.g. Not Started
- Add line items (services covered by the contract):
- Click + Add Item.
- Enter Description, Quantity, Unit Price, and Tax (optional).
- Add contract body text in the Contract Details rich-text editor.
- Add Terms & Conditions if needed.
- Click Save.
3. Using a Contract Template
- When creating a contract, click Load Template.
- Select a saved template.
- Edit as needed and save.
Saving a contract as a template:
- After completing a contract, click Save as Template.
- Name the template.
- Click Save.
4. Sending a Contract for Signing
- Open the contract.
- Click Send Email.
- Review the email body (it includes a link for the client to view and sign online).
- Click Send.
- Update the status to Not Sign to track that it is awaiting the client's signature.
5. Signing a Contract (Admin side)
- Open the contract.
- Scroll to the Signature section.
- Upload a signature image.
- Click Save Signature.
- The contract records the signature with a timestamp.
6. Downloading a Contract as PDF
- Open the contract.
- Click Download PDF or Print.
- The formatted contract is downloaded or opened in the print dialog.
7. Renewing a Contract
When a contract is near expiry:
- Open the contract.
- Click Renew.
- The system creates a copy of the contract with a new start date.
- Update the end date and any revised terms.
- Save and send to the client.
8. Adding Comments / Attachments
- Comments: Open the contract → Comments section → type and click Add.
- Attachments: Open the contract → Attachments → Upload File.
9. Editing a Contract
- Open the contract and click Edit.
- Update the fields.
- Click Save.
Editing a contract that has been sent to the client will not automatically notify them. Re-send if needed.
10. Deleting a Contract
- Trash icon on the list row → confirm.
- Bulk delete: check items → Delete Selected → confirm.
Contract Statuses
| Status | Meaning |
|---|---|
| Signed | Client has signed the contract |
| Not Sign | Sent but not yet signed |
| Testing | Under review or testing phase |
| Not Started | Contract created, work not yet begun |
| In Progress | Work is underway |
| Awaiting Feedback | Waiting on client input |
| Complete | Contract fulfilled |
Tips
- Always attach the contract PDF to the email so the client has a local copy.
- Use Renew rather than creating a new contract to maintain a history trail for long-term clients.
- Link contracts to projects so project managers can see what has been agreed upon.